{"id":3164,"date":"2024-03-25T11:16:06","date_gmt":"2024-03-25T10:16:06","guid":{"rendered":"https:\/\/tomreklamy.cfolks.pl\/wedding\/?page_id=3164"},"modified":"2024-09-05T19:07:07","modified_gmt":"2024-09-05T17:07:07","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/lananguyen.com\/wedding\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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1.\u00a0 How to order?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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At the moment, we offer two ways to order your dream dress:<\/p>

1) Online<\/strong><\/p>

2) At our exclusive events, <\/strong>which we host occasionally in person.<\/p>

We primarily operate online, but for clients based in Poland or those traveling from anywhere in the world to Warsaw, we also offer the option of in-person appointments for dress fittings.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. How does the online fitting process work?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1.\u00a0 Reach Out to Us<\/strong><\/p>

Start by getting in touch and letting us know which of our designs catches your eye. Remember, all our dresses are made-to-measure and crafted specifically for your body shape, so you have the exciting opportunity to customize your chosen design.<\/p>

2.\u00a0 Choose Your Perfect Design<\/strong><\/p>

Once you’ve found “the one” and feel confident about your choice, it’s time to move forward.<\/p>

3. After Making a Purchase, Schedule a Video Consultation<\/strong><\/p>

After making a purchase, we’ll arrange a video call consultation to take your measurements and confirm all the intricate details of your dress. This ensures everything fits like a glove and meets your expectations.<\/p>

4. Leave the Magic to us<\/strong><\/p>

After our consultation, all you have to do is sit back and relax while we work our magic. We’ll keep you updated throughout the process, sending you memorable photos and updates from the creation of your dress to the moment it arrives at your doorstep.<\/p>

You can choose between an entirely online process or visit us in Warsaw<\/strong> for a dress fittings. Either way, we’re committed to making your dream dress journey as seamless and enjoyable as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Do you offer virtual consultations?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we provide virtual consultations to discuss your gown design, fabric choices, and any other questions you may have. This allows you to connect with our team from the comfort of your home.\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Do you offer in-person fittings?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, while we primarily operate online, we also offer in-person fittings<\/strong> for clients based in Poland or those traveling from anywhere in the world to Warsaw.<\/strong><\/p>

If you have ordered a dress online and either live in Poland or can travel here, we offer private fittings at your residence in Warsaw or at a private location designated by us.<\/strong> This service is provided free of charge. However, please note that availability for fittings may vary, so make sure to confirm with us<\/strong> in advance to ensure we have space in our schedule for your appointment during the desired month.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. How do I schedule an appointment for an exclusive event?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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You can easily book an appointment for one of our exclusive events by visiting our website or contacting us directly via email or phone. Our team will be delighted to assist you in scheduling your personalized fitting session. We always announce our exclusive events on our website and social media platforms, so be sure to follow us for the latest updates<\/strong> and event details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6. Can I customize my wedding dress design?\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Absolutely! At Lana Nguyen, every dress is custom-made from scratch, <\/strong>ensuring a perfect fit tailored specifically to your measurements. Whether it’s a specific lace pattern or a unique silhouette, Lana works closely with you to bring your vision to life. This means you have the freedom to customize every detail of your dress\u2014from adjusting the neckline and skirt fullness to adding sleeves or any other dream elements you envision.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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INDIVIDUAL DESIGNS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you have a specific design in mind that\u2019s not part of our current collection, Lana is here to make it a reality. With her expertise, she can create a completely custom design tailored just for you, ensuring that your dress is one-of-a-kind and perfectly suited to your vision.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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7. How do you ensure a perfect fit without an in-person fitting?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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With many years of experience and having conducted hundreds of remote fittings, we have refined our online fitting process<\/strong>. This includes detailed measurement instructions and virtual consultations with our experts.\u00a0\u00a0<\/p>

However, it’s important to keep in mind that the female body can change daily<\/strong> due to factors such as water retention or stress. To accommodate these potential changes, you may need to make minor adjustments with a local tailor. Fortunately, many of our designs include adjustable features,<\/strong> such as laced corsets and adjustable straps.\u00a0<\/p>

We recommend ordering your dress well in advance<\/strong> to allow time for any optional alterations. This ensures that your gown is perfectly tailored and ready for your special day.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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8. Can you create a design for other special occasions?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we can design custom gowns, dresses, and other dream creations for any special occasion,<\/strong> including bridesmaids, mother-of-the-bride, evening wear, and more. Whether you have a specific vision in mind or need inspiration, contact us with your requirements, and we\u2019ll be delighted to assist you in bringing your unique design to life.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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9. What materials do you use for your designs?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We use only the finest materials, including luxurious silks, delicate lace, and intricate beadwork. Our commitment to quality ensures each gown is crafted to the highest standard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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10. How can I see samples of your fabrics and materials?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We offer fabric sample kits that you can order online for a small fee. Additionally, during our virtual consultations, we can showcase our range of luxurious materials and help you make informed choices.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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11. What is the lead time for a custom gown?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The lead time for our custom designs typically ranges from 2 months to 6 months<\/strong>, depending on the complexity of the design and our current schedule. We recommend reaching out early to ensure timely delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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12. Do you offer rush orders?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we do offer rush orders for brides with tight timelines. Please contact us as soon as possible to discuss your specific needs and check the availability of this service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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13. What are your prices?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our prices are listed on our website. Please note that additional changes to the fabric or design may affect the final price. If you have any specific requirements or would like a personalized quote, feel free to contact us directly.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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14. Do you ship internationally?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we offer international shipping. Shipping fees and delivery times vary based on location, so please contact us for specific details related to your country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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15. What payment methods do you accept?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We accept various payment methods, including major credit cards, PayPal, and bank transfers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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16. What is your return and exchange policy?\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Since each design is custom-made to your measurements, we do not offer returns or exchanges. However, we ensure a perfect fit through alterations and adjustments, guaranteeing your satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

1.\u00a0 How to order? At the moment, we offer two ways to order your dream dress: 1) Online 2) At our exclusive events, which we host occasionally in person. We primarily operate online, but for clients based in Poland or those traveling from anywhere in the world to Warsaw, we also offer the option of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"_jf_schedule_form":"","footnotes":""},"class_list":["post-3164","page","type-page","status-publish","hentry"],"acf":[],"lang":"en-gb","translations":{"en-gb":3164},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/pages\/3164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/comments?post=3164"}],"version-history":[{"count":25,"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/pages\/3164\/revisions"}],"predecessor-version":[{"id":6272,"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/pages\/3164\/revisions\/6272"}],"wp:attachment":[{"href":"https:\/\/lananguyen.com\/wedding\/wp-json\/wp\/v2\/media?parent=3164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}