Alex Set White
1,800 $
Details
| Size | Custom made |
|---|---|
| Color | Black, White |
| Composition | Mesh, tulle: 100% polyester, lining: 100% cotton |
Shipping and returns
SHIPPING
The shipping cost will be displayed in your cart after adding your bridal selections and entering your full shipping address.
- DHL Express 5-7 days
- Total waiting time may be from 7 days to 3 weeks. If you need express delivery, please contact us via email.
- We ship worldwide.
More details [here].
RETURNS AND EXCHANGES
At Lana Nguyen, each bridal piece is custom-made to your unique measurements, ensuring a perfect fit for your special day. Because of the personalized nature of our designs, we are unable to offer returns or exchanges.
More information can be found [here].
If you have any questions or need assistance, please don’t hesitate to contact us at shop@lananguyen.com
FAQ
At the moment, we offer two ways to order your dream dress:
- Online
- At our exclusive events, which we host occasionally in person.
We primarily operate online, but for clients based in Poland or those traveling from anywhere in the world to Warsaw, we also offer the option of in-person appointments for dress fittings.
1. Reach Out to Us
Start by getting in touch and letting us know which of our designs catches your eye. Remember, all our dresses are made-to-measure and crafted specifically for your body shape, so you have the exciting opportunity to customize your chosen design.
2. Choose Your Perfect Design
Once you’ve found “the one” and feel confident about your choice, it’s time to move forward.
3. After Making a Purchase, Schedule a Video Consultation
After making a purchase, we’ll arrange a video call consultation to take your measurements and confirm all the intricate details of your dress. This ensures everything fits like a glove and meets your expectations.
4. Leave the Magic to us
After our consultation, all you have to do is sit back and relax while we work our magic. We’ll keep you updated throughout the process, sending you memorable photos and updates from the creation of your dress to the moment it arrives at your doorstep.
You can choose between an entirely online process or visit us in Warsaw for a dress fittings. Either way, we’re committed to making your dream dress journey as seamless and enjoyable as possible.
Yes, we provide virtual consultations to discuss your gown design, fabric choices, and any other questions you may have. This allows you to connect with our team from the comfort of your home.
Yes, while we primarily operate online, we also offer in-person fittings for clients based in Poland or those traveling from anywhere in the world to Warsaw.
If you have ordered a dress online and either live in Poland or can travel here, we offer private fittings at your residence in Warsaw or at a private location designated by us. This service is provided free of charge. However, please note that availability for fittings may vary, so make sure to confirm with us in advance to ensure we have space in our schedule for your appointment during the desired month.
Absolutely! At Lana Nguyen, every dress is custom-made from scratch, ensuring a perfect fit tailored specifically to your measurements. Whether it’s a specific lace pattern or a unique silhouette, Lana works closely with you to bring your vision to life. This means you have the freedom to customize every detail of your dress—from adjusting the neckline and skirt fullness to adding sleeves or any other dream elements you envision.
INDIVIDUAL DESIGNS
If you have a specific design in mind that’s not part of our current collection, Lana is here to make it a reality. With her expertise, she can create a completely custom design tailored just for you, ensuring that your dress is one-of-a-kind and perfectly suited to your vision.
With many years of experience and having conducted hundreds of remote fittings, we have refined our online fitting process. This includes detailed measurement instructions and virtual consultations with our experts.
However, it’s important to keep in mind that the female body can change daily due to factors such as water retention or stress. To accommodate these potential changes, you may need to make minor adjustments with a local tailor. Fortunately, many of our designs include adjustable features, such as laced corsets and adjustable straps.
We recommend ordering your dress well in advance to allow time for any optional alterations. This ensures that your gown is perfectly tailored and ready for your special day.
Yes, we can design custom gowns, dresses, and other dream creations for any special occasion, including bridesmaids, mother-of-the-bride, evening wear, and more. Whether you have a specific vision in mind or need inspiration, contact us with your requirements, and we’ll be delighted to assist you in bringing your unique design to life.
We offer fabric sample kits that you can order online for a small fee. Additionally, during our virtual consultations, we can showcase our range of luxurious materials and help you make informed choices.
The lead time for our custom designs typically ranges from 2 months to 6 months, depending on the complexity of the design and our current schedule. We recommend reaching out early to ensure timely delivery.
Our prices are listed on our website. Please note that additional changes to the fabric or design may affect the final price. If you have any specific requirements or would like a personalized quote, feel free to contact us directly.
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