You can place an order through our online store. After adding products to your cart, proceed to the checkout process, where you will be able to choose the payment and delivery method.
We accept payments via:
- PayPal
- Credit Card: Visa, Mastercard
- Klarna24
- Przelewy24 (local only in Poland)
- Bank transfer (local only in Vietnam)
We create two types of products in our store:
- Custom-Made Items (bespoke & made-to-me asure):
These garments are made individually for you, based on your measurements. As they are tailored from scratch and made to order, they are non-refundable and non-returnable in accordance with our return policy. - Standard Size / Ready-to-Ship Items:
Some selected products may be eligible for return or exchange, as long as they are unworn, in perfect condition, and returned within 14 days of delivery.
Please check the product description carefully – return eligibility is always clearly stated on each product page. More information can be found in the [here].
Most of our products are made especially for you once the order is placed. The standard production time is approximately 14 days, but it may vary depending on the item.
Each product page includes the estimated production time, so you’ll know when to expect your order.
If you need your piece by a specific date, please email us before ordering – we’ll do our best to lock in your timeline and prioritize your request.
Feel free to contact us at info@lananguyen.com – we’re happy to help.
Yes, we ship worldwide.
Yes, after placing an order, you will receive an email confirmation with a link to track the status of your shipment.